India is poised for a major hiring boost in the Global Capability Centre (GCC) space, with mid-market players expected to generate over 40,000 new jobs by the end of 2026, expanding the total workforce in this segment to over 260,000, according to data from talent solutions firm ANSR, shared with The Economic Times.
Approximately 120 new mid-sized GCCs are forecasted to open during this period, spanning sectors such as software, banking, finance and accounting, insurance, and retail. These centres are being launched by global companies with annual revenues ranging from $300 million to $2 billion.
“Their talent focus includes professionals from GCCs, startups, and top-tier service providers,” said Smitha Hemmigae, Managing Director at ANSR. “We’re seeing a talent catchment across top Indian hubs like Bengaluru, Hyderabad, Chennai, Pune, and Gurugram.”
Roles in AI/ML engineering, data analytics, cloud computing, cybersecurity, full-stack development, product management, and solution architecture are highly in demand. Non-technical roles in finance, supply chain, procurement, and digital marketing are also seeing significant growth.
Unlike larger multinationals, mid-market GCCs often operate on leaner budgets and focus on cost-efficiency and rapid go-to-market strategies, particularly in the context of digital transformation.
According to ANSR data, between 2019 and 2024, mid-market GCCs grew their talent base by 46%, outpacing the 34% growth seen in larger GCCs.
Consulting firm Zinnov notes that hiring in the mid-market segment is growing at an annual rate of 10–12%, about 1–2 percentage points faster than the overall GCC industry.
Despite their size, these centres are evolving into specialised talent hubs, aggressively recruiting for advanced technical and business capabilities—often more strategically than large enterprises.
